Customers are “ten people ten colours”
『The bible of the restaurant』 Chapter 2 Customers are “ten people ten colours” お客様は十人十色 All customers are different human being. Their race, age, gender, personalities and characters are not the same. As there is a saying like: “TEN PEOPLE TEN COLOURS” “No snowflakes fall in the same spot” “Beauty is in the eye of beholder” Which means their favourite food and drinks are also different as well as the speed and timing they eat and drink. And the purpose of the visit to the restaurant should also be different. Some might drop by just to fulfil their hunger, but usually customers have other reasons. Such as business entertainment, company gathering, date with their loved ones or family holiday lunch. So we should carefully decide how to serve the customer to fit their purpose of the visit by understanding and feeling the atmosphere of the table. This enables us to impress customers and to provide the Japane...